The Citrix Workspace App must be installed on the user's Mac, PC, or workstation. On the user's Mac, PC, or Workstation, verify that the webcam is functional and that any necessary webcam drivers are installed. From the Virtual Machine, download and install the Zoom VDI Client package. Uninstall any Zoom software on the Virtual Machine.ģ. If the Virtual Delivery Agent is not at least version 19.12, see Upgrade a Citrix Server Configuration to the Latest CloudConnect Baseline.Ģ. It is also sometimes called the Virtual Desktop Agent. The Virtual Delivery Agent version is visible in the Control Panel. On the Virtual Machine, verify the Citrix Virtual Delivery Agent is at least version 19.12. Zoom has designed its own workstation plugin and Virtual Machine client software to handle webcam redirection.ġ. Zoom does not use the native webcam redirection capability in Citrix. When launching a Zoom meeting from a Citrix session (virtual machine), the user's webcam is not detected by Zoom. You can download it now and uninstall Citrix and other unneeded apps with a few clicks.Solution home Knowledge Base Public Knowledge Base CCT-202010291 - Using Zoom Webcams with a Citrix Virtual Desktop For this, switch to the Remaining Files section, select and remove Citrix files.Īpp Cleaner & Uninstaller provides a free trial. dmg file, with App Cleaner & Uninstaller you can find all leftovers of the app. Click the Remove button and confirm the action.Īlso note, if you have already uninstalled Citrix Receiver using its.Select Citrix Receiver from the list of apps.App Cleaner & Uninstaller removes applications entirely with all their service files in just a few clicks.įollow these steps to uninstall Citrix Receiver from your Mac: The easiest way to completely remove Citrix Receiver or any other application from Mac is to use App Cleaner & Uninstaller. The easiest way to uninstall Citrix Receiver on Mac The last step is not mandatory but recommended.Once you remove all support files, empty your Trash bin./Users/Shared/Citrix/Receiver Integration (entire folder).Make sure that the files below have also been removed from your system: Note: the tilde “~” sign before Library means a reference to the home directory. In a few seconds, you will see a message that the app was successfully uninstalled from your Mac. Click on Uninstall Citrix Receiver.app.Launch the installation file of Citrix Receiver.Quit Citrix Receiver and all background processes related to the app.Steps to uninstall Citrix Receiver using its installation file: If you can’t find it, download it again from the developer’s website. How to manually uninstall Citrix Receiver on MacĪccording to the official removal guide of Citrix, you can uninstall Citrix Receiver using its installation file. Video guide on how to uninstall Citrix Receiver.The easiest way to uninstall Citrix Receiver.How to manually uninstall Citrix Receiver.In this article, we will share a step-by-step guide on how to correctly uninstall Citrix Receiver and all its support files so that you don’t let them waste valuable disk space on your hard drive. Thus, you might need to uninstall Citrix Receiver from your Mac. In August 2018, Citrix Receiver was replaced by the Citrix Workspace app, which works similarly to the older version of the app. Citrix Receiver is an application used to run virtual desktops on your computer.
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